Davidsports & Engraving Co. Pte Ltd

Member of ARA (Awards and Recognition Association

Blk 16, Kallang Place, #06-15, Singapore 339156
Tel: 6291 0113 | Fax: 6291 0331 | Email: dsports@singnet.com.sg

FAQ

FREE! Most of our awards INCLUDE the engraving of up to 30 WORDS and your logo. This is WORDS not LETTERS , so you should be able to say everything you need to say without any additional engraving charges! If you do choose to write a book there, then additional WORDS are only 50cents each!
Normal production time is 5 to 10 working days.
Large quantity orders may require 10 to 20 working days.
Rush service is available, call for details on your order.

Please advise us of your needs when placing orders so that we may attend to them. Once a project deadline is established, we will advise you immediately if any circumstances will prevent us from fulfilling your order by the intended deadline.

Custom Awards may take longer - we will discuss this with you during the ordering process.
Wordings are to be emailed in editable text only. Text in the form of pictures will not be accepted
Preferred Program:
CorelDraw Versions 7 through X7, – PC format (filename.cdr)- Remember to convert to curves.

Other Accepted Programs:
File Formats (EPS, AI, TIFF or PDF )
Remember to convert text to paths.

Image Resolution:
Image resolution should be a minimum of 300 dpi for best reproduction.

Colors
When assigning a color to art or text, please use a CMYK color.

NOTE that web graphics do NOT reproduce well on awards.

Image must be in black and white format on a clean white background for LASER ENGRAVING.

Image must be in High Resolution colour if it is for Colour printing/embossing.

The principle of "garbage in, garbage out" applies here. If you have poor artwork, it will take time to clean up. Therefore adding extra time and cost to produce the product.

Our company's policy is to supply customer with free artwork changes (maximum 3 only). Any subsequent changes will be charged at $15 each.
All costs incurred up to cancellation date will be billed.
Orders being changed after work has been completed will be subject to additional charges.
All accounts are C.O.D. until credit is established.
First-time orders are not eligible for billing.
Net 15 days for customers with established accounts.

Internet banking or ATM transfer to the account below and advise once payment has been made.
Payee: Daniel Yeow
Account: POSB Savings 194-38006-2
Engraving mistakes are checked for accuracy against the signed artwork proofs. If we cause an error, we will apologize and replace your items immediately at our sole expense. Customer errors are replaced as quickly as possible and billed again with a courtesy discount. In line with our business practice, we do not return the erroneous item to our customer in view of the discount given. Customers are ultimately responsible for correct spelling of names and custom information on engraving proofs
Our showroom located at: Blk 16, Kallang Place, #06-15, Singapore 339156. Do give us a call before visiting us.
We are open Monday through Friday from 10.30am to 5.00pm, please give us a call before visiting us.
No, not as such. We use our web page. We carry a wide variety items, that it is almost impossible to catalog them all. If you don't find what you are looking for chances are we probably can get it or have it custom made for you. Feel free to call us for any information that you need on any item.
David Sports & Engraving Co. Pte Ltd bears no responsibility for legal infringements and assumes that the customer has permission to use all designs. All logos or trademarks that appear in our catalog are samples of products and are not for sale. Appearance in our catalog does not infer any endorsement by companies shown.
On crystal items, minor variations in clarity with slight difference in size can occur, particularly when the piece is handcrafted. Such minor variations are not considered defects.